You can make a complaint by simply clicking on the ‘Make a complaint’ button on this page.
Before you can use our service, the company you are complaining about must first be given the opportunity to sort out the dispute. Companies have seven weeks to do this.
You can also make your complaint to us using various channels:
Lodge a complaint directly to our Online
Complaints Portal (CoP) |
CoP : www.complaint.cfm.org.my |
| Write in to |
Email : aduan@cfm.org.my |
| Call to complaint or enquire to |
Consumer Hotline : 1800-18-2222 |
| Fax in to |
Fax : +603-2693 2288 |
| Walk-in or write to |
Communications & Multimedia Consumer Forum of Malaysia
6-02, 6th Floor Wisma Straits Trading
No.2 Lebuh Pasar Besar
50050 Kuala Lumpur
Malaysia |
|
